Government

Narrowcasting government agencies

Narrowcasting in government agencies is a powerful solution to improve communication. Spark enables government agencies to share up-to-date information with visitors, display essential announcements, provide interactive services and also improve internal communication between departments.

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Current waiting times and information

Using links, our system enables easy integration of call systems. This integration not only improves the customer experience through clear communication about calls, but also reduces employee workload and increases efficiency in call management. The flexibility of our software allows government organizations to share various types of information and real-time updates with visitors. This ensures streamlined communication, improving the citizen experience at the government facility.

Awareness and commitment

Between call numbers, display crucial information on topics such as health, environment and government services on screens. This allows institutions to keep citizens informed about important issues, awareness campaigns and available services. This functionality makes the screens a valuable communication tool for promoting citizen awareness and engagement.

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What information can be displayed on the screens?

By offering the right information at the right time in strategic locations, government agencies can increase hospitality, welcome and visitor engagement. Spark plays a crucial role in this by providing targeted, customized information, some opportunities for government agencies to display on screens are:

Welcome messages and signage
Organization-wide and department-specific information
Current waiting times
Sequential numbering system
(Urgent) Notices
Regional or national news, weather and traffic information
Opening hours and contact information of various departments
Answers to frequently asked questions about government services
Information on important topics such as health, environment and government services
Social media posts
Signage and emergency escape routes
Promote local events or meetings
The occupancy of meeting and presentation rooms