Guest communication via digital screens

Relevant and engaging information screens are displayed in various locations throughout the hotel. Guests can view, among other things:

• Restaurant Hours
• A floor plan of the hotel
• Information about room rentals
• Tips for activities in the area: visitors can also easily access tourist information, attractions, and day trips in the region via a QR code.

Information for Business Guests
The screens also offer a practical solution for business guests. The current room occupancy is displayed near the meeting rooms. This makes it clear which organization is using which room and starting at what time. During conferences, the screens can display the logo or presentation of the organizing body.

Centralized Content Management with Spark Narrowcasting
Zonheuvel Estate can manage content centrally via a main channel. The same playlist can easily be displayed on multiple screens. At the same time, screens remain individually controllable. Content can be scheduled in advance and automatically displayed within a set time period. For example, information for the night porter can appear at specific times. The emergency function is also used to quickly disseminate information across the 47-hectare estate, which is spread across four buildings.

Hotel TV Enhances the Experience
In addition to Spark Narrowcasting, Landgoed Zonheuvel uses Hotel TV. The televisions in the hotel rooms display atmospheric videos of the surrounding area. With this combination of narrowcasting and Hotel TV, Landgoed Zonheuvel has chosen a modern solution for digital guest communication. Practical information, room announcements, local information, and atmospheric video footage are displayed for hotel guests, visitors, and business associates.

Findings: Zonheuvel Estate
"We are extremely satisfied with Spark’s digital signage system. The ability to schedule content in advance over a longer period and manage it centrally has led to a huge increase in efficiency. At the same time, we retain the flexibility to control screens individually."

This allows us to personalize the guest experience to the fullest. For example, when we host a conference, we can effortlessly display the company presentation or logo of the relevant organization. In addition, the emergency notification feature is essential for us: it enables us to communicate quickly and efficiently across our entire 47-hectare estate, which spans four buildings. Manually printing temporary information signs is now a thing of the past."

With Spark Narrowcasting and Hotel TV, Landgoed Zonheuvel has chosen a versatile digital information solution for hotels that provides guest information, promotional content, room occupancy updates, local information, and emergency communications.

Read more about our collaboration in the customer case.