Property

Schep Real Estate Managers

One of our satisfied customers is Schep Vastgoedmanagers. Since 2018, they started using our narrowcasting solution at one of their locations in Groningen. Meanwhile, several branches are using Spark including in Rotterdam, Leiden and The Hague.

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Partnering with Spark Narrowcasting

Narrowcasting within Schep Vastgoedmanagers' Hospitality philosophy
Schep Vastgoedmanagers was looking for a communication system for a building with 284 student apartments in 2018 and found its partner in Spark Narrowcasting after attending a Lunch & Learn session.

"There is a knowledgeable and informal atmosphere in terms of contact. That works very pleasantly. People just really know what they are doing. And if they don't have the answer right away, they indicate very transparently that this has to be figured out first and then keep their word."

The Project
Schep Vastgoedmanagers started using Spark in a complex in Groningen where the narrowcasting is being used to reach the 284 students and facilitate extra information service. Meanwhile, Spark has already been rolled out at several locations throughout the Netherlands. It communicates important phone numbers in case of disruptions, there is a link to public transport times of bus and train, a link to a platform where new events are visible and to a student job site. Optimal use is also made by posting incoming packages on the screen. "The students look every day for the package overview, so they only have to ring our doorbell when they really know their package has been delivered and I can indicate from behind the computer at a stroke for whom a package has come in. A win-win for both parties".

Why digital signage
The main reason for purchasing digital signage is the fast and efficient way of reporting messages. This saves Schep Vastgoedmanagers operational costs. One condition, of course, is that the target group has to watch it. So the content must also remain current and it is important that people know that the screen is the "only" means of communication. In the long run, one would like to test to stop e-mailing and use the screen dedicatedly. Of course you do not get out from under the legal obligations, rent increases will always have to be sent by mail. For general notices, a lot of time and effort will be saved. No more need to print and mail hundreds of letters.